Affordable Connectivity Program
If your complaint is about an Affordable Connectivity Program (ACP) billing or service issue, the FCC may serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint.
File a complaint
Billing, equipment or coverage, and more.
Internet Service Issues
Availability, speed, billing, equipment, and more.
TV Service Issues
Billing, indecency, loud commercials, service, and more.
Robocalls/Unwanted calls and texts
Do you receive unwanted calls or texts from telemarketers? Is your own telephone number being spoofed, blocked, or labeled as a possible spam call? The FCC is committed to doing what we can to protect you.
Privacy rules and your phone
If you have a privacy complaint, we want to hear from you. Various rules and laws require telecommunication carriers and interconnected VoIP services providers to protect "customer proprietary network information."
Share your experience with data caps
Many providers cap how much data we use, which when exceeded, may result in higher fees and/or slower speeds. Share your experiences and challenges with data caps on your fixed or mobile broadband plans.
Share your broadband access experience
Share your unique experiences and challenges in getting broadband internet access. The FCC shares your story internally to identify trends, inform policy making and potential enforcement activities.