Do you receive unwanted calls or texts from telemarketers? Is your own telephone number being spoofed, blocked, or labeled as a possible spam call?
The FCC is committed to protecting you from illegal calls and texts. We cannot stop every illegal call instantly, but enforcing FCC rules holds bad actors accountable. We also make sure phone companies understand their responsibilities. These actions help stop illegal robocalls and texts from reaching your phone.
The FCC fights illegal calls and texts – along with caller ID spoofing – on as many fronts as possible. Our work covers the entire life cycle of an illegal robocall to make it harder for bad actors to run their schemes. This work includes:
- Putting rules in place to protect and empower consumers,
- Enforcing FCC rules to stop bad actors,
- Encouraging pro-consumer innovation,
- Encouraging the private sector – including phone companies, network providers, and app developers – to do more to protect consumers,
- Providing tips to help consumers avoid illegal calls, texts, and spoofing.
If you want to learn more about illegal calls, texts, and spoofing, check out our consumer guide.
File a Complaint
We do not resolve individual unwanted call or text complaints, but your complaint provides valuable information that we use to inform policy decisions and as the basis of potential enforcement actions against those violating our rules. Concerns about this issue generally fall into these categories:
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Unwanted Calls
You will need to select “unwanted calls/texts” as the Phone Issue and then “all other unwanted calls/messages” as the sub-issue. If you received an unwanted call from an international number in a format other than 555-555-5555, you can report the number in the “Additional Information” field on the complaint form.
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Your Number Is Being Spoofed
If your number is being spoofed, blocked, or labeled as potential spam, you will need to select “unwanted calls/texts” as the Phone Issue and then “my own number is being spoofed” as the sub-issue.
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Unwanted Texts
If you have received an unwanted text, will need to select “unwanted calls/texts” as the Phone Issue and then “all other unwanted calls/messages” as the sub-issue.