Approved by OMB 3060-0874 (Est. average burden per response is 15 minutes). Read Privacy Statement

By submitting Your Story you are NOT filing a consumer complaint. Your Story submission will not be served on your provider. You will not receive a response from the FCC or your provider after submitting Your Story.

If you want to file a consumer complaint about the issue you are experiencing, go to consumercomplaints.fcc.gov and choose from the six category buttons under File a Complaint (TV, phone, Internet, radio, emergency communications, access for people with disabilities).


Fields marked with * are required. The submit button will not be active until all required fields are completed.

Web browsers supported: Latest two versions of: Chrome, Firefox, Safari, and Edge.

The format of the zip code can be: 20850 or 20850-1234

Please enter the phone number in the following format 555-555-5555

Your description is important to understanding your situation. Do not include any sensitive information, such as SSN, DOB, driver's license numbers, medical history, etc.

Add file or drop files here