Below are Word and PDF versions of a generic informal consumer complaint form. This form should only be used if you cannot file a complaint online or if you are unable to call the FCC to have one of our agents file a complaint for you. Those methods ensure we have all the required information and will not result in delays in processing your complaint.

To file a complaint online, go back to the consumer complaint homepage and select from the appropriate complaint category: phone, internet, tv, radio, access for people with disabilities, or emergency.

To speak with an agent that can assist you with filing a complaint, contact us at 888-CALL-FCC (225-5322), Monday - Friday between 8:00 am and 5:15 pm eastern time.