The FCC Disability Rights Office will complete a Communications Accessibility Informal Complaint form for you, based on information you provide on your Request for Dispute Assistance (RDA Form) and to the FCC Disability Rights Office staff.
- Your complaint form will include your contact information, the names and addresses of the company or companies involved, and a summary of your complaint.
- You will be able to review this information and update your contact information if it has changed.
- The names and address of the companies and the summary of your informal complaint cannot be changed, because the complaint must address the same accessibility problem that was the subject of your Request for Dispute Assistance.
- If you disagree with the summary of your complaint, contact the FCC Disability Rights Office at dro@fcc.gov or call 202-418-2517 (voice) or 1-844-432-2275 (videophone) for assistance.
For additional information on the complaint filing process, visit the following guide: Learn More About Filing an Informal Accessibility Complaint.
Please choose a convenient method to request and file a Communications Accessibility Informal Complaint.
Call the FCC Disability Rights Office at 202-418-2517 (voice) or 1-844-432-2275 (videophone) to request a Communications Accessibility Informal Complaint Form. You will need to provide your last name, zip code, and your Request for Dispute Assistance case number.
E-mail the FCC Disability Rights Office at dro@fcc.gov to request a Communications Accessibility Informal Complaint. Include in your e-mail message your last name, zip code and your Request for Dispute Assistance case number.
Mail your request for a Communications Accessibility Informal Complaint form, along with your last name, zip code, and your Request for Dispute Assistance case number to the following address:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Disability Rights Office
Communications Accessibility Informal Complaint
45 L Street NE
Washington, DC 20554
Fax a request for your Communications Accessibility Informal Complaint form, along with your last name, zip code, and your Request for Dispute Assistance case number to 202-418-0037