The Affordable Connectivity Program stopped accepting new applications and enrollments on February 8, 2024. Consumers had to be approved and enrolled with a service provider by 11:59 p.m. ET on February 7 to receive the ACP benefit.
- ACP Wind-Down Fact Sheet | Hoja informativa sobre el fin del programa ACP
- Frequently Asked Questions and Answers | Preguntas frecuentes sobre el fin del programa ACP
You can learn more about the Affordable Connectivity Program wind down by visiting fcc.gov/acp.
If you are having issues with your provider involving the Affordable Connectivity Program, you may want to file an informal consumer complaint with us. If your issue is a billing and service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to attempt to resolve your issue prior to filing a complaint.
To proceed with filing a complaint with the FCC, please go to this form and select "availability" as the Issue and fill in the form.
Para presentar una queja en español, llamar al: 888-CALL-FCC (888-225-5322)